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“My heating is not working”
“Water is leaking from the ceiling”
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Contracts, payments and documents.
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Questions & answers
Answers to frequently asked questions.
“I have no hot water”
“The radiators do not get warm”
“The boiler water pressure is too low”
“I have no electricity”
“A socket or switch is not working”
“I smell gas”
“The smoke detector is beeping”
“The drain is blocked”
“The toilet does not flush”
“The tap is leaking”
“I have lost my key”
“The front door lock is broken”
“The intercom or doorbell is not working”
“There is mould in the bathroom”
“I have mice in the house”
“I have nuisance from the neighbours”
“The dishwasher is not working”
“The fridge is not getting cold”
“Internet or wifi is not working”
“How do I give notice on my rental?”
“I need a landlord statement”
“When do I get my deposit back?”
“My rent is being increased, is that allowed?”
“What is the IBAN for the rent payment?”
“I received a payment reminder”
“Am I allowed to keep a pet?”
“Can the landlord just enter my home?”
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Report an issue
Something broken or not working? Report it here.
My Portal
Contracts, payments and documents.
Cancel rent
Request to end your rental agreement.
Questions & answers
Answers to frequently asked questions.
